| | Don't forget all orders placed on this site ship for FREE and you pay the same for Leon Paul kit as their European customers! Don't forget all orders placed on this site ship for FREE and you pay the same for Leon Paul kit as their European customers!
| Making A Purchase Please note that we ONLY SHIP TO THE USA AND CANADA. For orders from any other country please visit the Leon Paul global site at www.leonpaul.com. To order just browse our Catalogue, and click on any items that you wish to buy then put them into the shopping cart. After you have finished your selections, click on "Check Out" and you will be asked for a few details that we need to be able to despatch the order.At present we are only able to accept Visa and Mastercard payments. Sorry for any inconvenience this causes. |
| Shipping And Handling All orders ship for FREE!For small orders (less than 2lb) we use regular Air Mail which is an un tracked service. This usually takes 3-7 days from the date of DISPATCH to arrive but in some extreme cases may take up to 2 or 3 weeks. For these small orders it is possible to upgrade your shipping to a tracked courier service for a surcharge of $10 and you will be given this option during checkout.Any orders weighing more than 2lb will automatically be shipped for free by a tracked courier service. This service usually takes 1-4 days from the date of DISPATCH to reach you depending on your location.Orders placed with Leon Paul USA ship from Leon Paul's global distribution facility in London England.You can check on the progress of your order until it leaves us by clicking here. Then when the package leaves our dispatch department you will receive an automated e mail confirming that the parcel is on it's way, for orders sent via a tracked service this e mail will include a tracking number and instructions on how to track your parcel on line.If a parcel arrives and is damaged or opened please check the contents of the parcel before you accept it. Leon Paul USA can not take responsibility if part of a package is missing once it has been signed for by the customer. |
| Delivery Schedule In stock items are usually despatched within 48 hours but during very busy periods it may take slightly longer.We only have relatively small stocks of certain specialised items such as coloured lames, coloured and vision 2000 masks, FIE clothing, coaching gear etc... if these are not in stock they will be made to order and will take longer to arrive than stock items. |
| Tax Charges If your delivery address is in Canada then you may be charged import duty by Canadian customs. It is entirely the customers responsibility to be aware of ANY import charges that may be made regardless of the destination. Leon Paul USA take no responsability for ANY import or duty charges. |
| Credit Card Security Once you enter the area of the site where credit card information has to be submitted you will be transferred to a SECURE server. You will see https:// at the beginning of the web address in your toolbar rather than http:// signifying that the area is secure. You will also see a padlock in the toolbar at the bottom of the browser. These pages are encrypted with 128 bit encryption and are GUARANTEED 100% SECURE. There is no way for a third party to read the information and it can only be decrypted by Leon Paul USA. |
| Guarantee All of our products are guaranteed for 28 days minimum. If a product fails outside this period and you consider it to be sub standard please contact us and we will consider replacing it at no charge. We believe Leon Paul equipment is the best in the world if you feel that anything you receive from us is not up to the high standards you expect from Leon Paul USA then please contact us at sales@leonpaulusa.com and we will be happy to try to help you. |
| Exchange Rates The prices on the website are shown in US dollars. There is also a link by each product that will perform a live currency conversion into Canadian dollars. This uses the rates from www.xe.com, which is the most widely used internet currency converter. While this rate is usually quite accurate it may vary slightly from the rate you are charged by your bank or credit card issuer; it is therefore recommended that you use this Canadian dollar price as a guide only. |
| Privacy Policy Leon Paul USA do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Returns Policy Leon Paul USA has a very liberal policy on the return or exchange of merchandise. All goods may be returned for a full refund within 28 days of purchase provided that the merchandise is unused and in its original condition and packaging. If goods were ordered incorrectly then exchanges can be made but shipping charges will be incurred. Leon Paul USA can not be held responsible for items lost in transit to us so please insure your return shipment.Merchandise should be returned with a copy of the receipt and a note explaining the action that you want taken. Please write your credit card number (Visa or Mastercard) and expiration date on the receipt to pay for the return shipping of the item that you are exchanging.RETURN MERCHANDISE TO: Leon Paul USA 306 Candler Street, Atlanta, GA 30307-2034 USA Shipping charges on exchanges are at the following flat rates: Small items such as gloves, socks, body cords etc. $4 Bulky items such as Masks, Clothing, Weapons, Shoes etc. $7NOTE: Customers are asked to please follow the above guidelines for exchanging merchandise. While Leon Paul is proud to offer free shipping, we ask that you help us by paying the above shipping fees for exchanged merchandise instead of reordering from the web site. |
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